Privacy Statement This Privacy Statement covers the information contained in Section 10 of the Personal Data Act (523/1999) and the 2018 EU Data Protection Reform.

Protecting your privacy and your personal information is important to us. As a registrar, we are responsible for all personal information you provide. We use your personal data as regulated by the Privacy Policy. We collect personal data only when it is needed and we only collect the information we need for transactions and communications with you. By accepting this Privacy Policy when you make a reservation or by submitting personal information, you agree to the processing of your personal data as described below.

REGISTRAR
Recover Laboratory ry (VAT number: 2773585-9)
Eläinlääkärinkatu 3 a 13
00580 HELSINKI

CONTACT PERSON IN REGISTERED CASES
Inna Huttunen
hello@recoverlaboratory.com

USE OF THE REGISTER
Personal data stored in the Recover Laboratory’s customer register will be used to manage customer and co-operation relationships. Your information will be stored in the register when you make a reservation or otherwise contact us. Recover Laboratory can use partners in maintaining customer and service relationships, but information is only used to maintain the relationship between Recover Laboratory and the customer.

INFORMATION AVAILABLE TO THE REGISTRATION
We deal with the personal information you have provided us so that we can manage your reservations and fulfill our obligations to you as our customer or partner.
When booking, we will collect the information needed for the transaction, delivery for the ticket and attending the show. If you wish, you can give us the necessary additional information, such as special requests, so that we can serve you in the best possible way. You will give us information about yourself when you book or contact us through the contact form. You can also give us your information by communicating with us via phone, chat, email or in some other way. This also includes the information you provide us when you participate in our social media activities, participate in any competitions, promotions or surveys, and when you report problems to us on our site.

HANDING OVER INFORMATION
Information from the customer database is only available for Recover Laboratory. We do not trade with our customers’ personal data. Information will not be disclosed to third parties and will not be relocated outside the EU or the EEA unless it is necessary due to the site’s technical implementation, value added service, billing, credit decision or regulatory obligations. Customer’s information will always be removed from our customer register upon request, unless legislation, open invoices or debt collection procedures require data retention.
In the extreme case, customer information may be disclosed to the above-mentioned entities if it allows our rights, our principles, our assets or the protection of our customers’ security. This includes exchanging information with other companies and organizations to combat fraud and reduce credit risks.
Recover Laboratory may use Google Advertising Services. You can read more about how Google collects, distributes, and processes information here.

PROTECTION OF INFORMATION
The customer register will not be disclosed to third parties. It is located on a secure server of the third party service provider (Holvi, read their policy here.) as well as Recover Laboratory’s secure Google Account (read their policy here). Access to the registry is restricted to a person with access rights to Recover Laboratory accounts. We will take reasonable and necessary actions to handle the information contained in the customer register safely and confidentially. Recover Laboratory’s web page is located on third party service provider (WordPress) on a server and are protected by the SSL encryption protocol (Secure Socket Layer) (https://www.recoverlaboratory.com/) and the reservation system is organized by a third-party provider.

STORING, DISPOSING, UPDATING AND CORRECTING PERSONAL DATA
The personal information you provide will be retained until the customer relationship is considered terminated. However, personal data will not be stored longer than the applicable data protection law applies. After we receive your information through bookings, sent billing information or through other ways, we will disclose your information no later than the date of retention under the Accounting Act.
We want to make sure that if you are in the register, your personal information is accurate and up-to-date. If any information you provide changes or is incorrect, you can provide the correct information by email. You may at any time have the right to ask for your personal information to be corrected, blocked or removed.

COOKIES
By using the Recover Laboratory website, you agree to the use of cookies. If you do not accept cookies, you can disable cookies from security settings in your web browser. You can also set up a web browser to ask you every time a website wants to set a cookie on your computer. You can also delete previously saved cookies from your web browser. For more information, visit your web browser’s help pages. You can also manually remove cookies from your hard disk at any time.

CHANGES IN DATA PRIVACY POLICY
Recover Laboratory reserves the right to make any changes to this Privacy Policy at any time necessary to correct any interference or to meet new regulatory or technical requirements. Any changes to the Privacy Policy will be published on our website.